Standard LTL: $177.50 per unit (most A/C's and heavy/bulky items (stoves, fridges, etc)

*Oversized or Fragile can be higher

Order Shipment and Tracking:

Orders are processed daily, and usually ship within 24 hours. Many items ship with UPS, but large items ship with less-than-truckload carriers. They will contact to arrange delivery within a few days. We have warehouses across the nation to quickly get your item to you!

We'll email you the tracking info once your order ships, usually in 1-2 days. If you don't get it in six days, please contact us via our Contact form.

Damages:

In the event an item arrives with shipping DAMAGE:

Return or Exchange:

Any item that has been INSTALLED cannot be returned, and needs to be handled as a manufacturer warranty case. If the product later becomes defective, contact the manufacturer directly to start a warranty claim.

Special order items, clearance sale items, electrical items, or items that are specifically marked as non-returnable are NOT returnable and NOT refundable.

Returns of unopened or unused items are accepted within 30 days of delivery unless otherwise stated on the item page.

All non-defective items will incur a 15% restocking/handling fee, unless waived.

Shipping charges are not refundable. Return shipping is the responsibility of the customer.

To return or exchange an item:

Contact customer service at info@onlinervsupply.com to initiate return authorization. All returns require prior authorization in order to be properly processed upon return. A Merchandise Return Authorization Number (MRA) must be written on the outside of the package to track the order. We cannot issue a refund without first having generated the (MRA).

Cancellations: